FAQ's


On this page you will find all the answers related to Tuk Tuk and our Tuk Tuk tours.

About the tuk tuk

1What is a tuk tuk?

Tuk tuks are three wheeled motorized open vehicles designed to transport people.

Also known as Rickshaw, this Thai famous urban transport got its name from the sound of its engine.

Our tuktuks are 100% electric and can transport up to 6 people.

2Are the tuk tuks safe?

Made and regulated by European laws, all tuk tuk come with seat belts for all the 6 passengers.

All our guides are experienced drivers.

3How many people can a tuk tuk transport?

Our vehicles are registered for 6 passengers plus one driver/guide.

4Are they equipped for the cold and the rain?

The rain covers can protect the entire tuk tuk in case of rain and can be removed during the hot summer days.

5Baby strollers, wheelchairs, or bags, can they go on the tuktuk?

These electric vehicles have limited space, so the best is to leave it in our shop before embarking.

About the tuk tuk tours

1Are the tours commented?

All our visits are guided. Our storyteller guides will share their passion and knowledge of the city with you.

2Is it possible to stop and take pictures?

Depending on the tour chosen, it is possible to stop. Just speak directly to our drivers.

3What languages are available on tours?

Besides Portuguese, we can do tours in Spanish, French and English.

4Can I create my own tour in Porto?

On our Custom Tour we can Tailor it with you. Just let us know your idea and we will help you design the best experience.

5Can I offer a visit to someone else?

Yes, we will create a gift voucher under that person’s name.

6Can children/infants go on tour?

Children between 7 and 12 years old are allowed to ride on a tuk tuk for half the listed price. Please inform us if you are bringing a child with you.

About the Reservation

1How far in advance should I book a tour?

As soon as you have a date and hour in mind. Until 24h before the tour you can always change it!

2How can I make a booking?

Call us directly on + 351 922 298 694
Send us an email to info@livingtuktuk.com
Book directly on our website the experience you prefer.

3How can I pay?

Online on our website: Card or Paypal

4Cancelation Policy

Until 24h before the tour, all reservations can be cancelled / refunded / rescheduled, free of charge. Within the 24h, all reservations will be charged in full.

About COVID-19

Updated information can be found on the official page of the Tourism of Portugal

https://www.visitportugal.com/en/content/covid-19-measures-implemented-portugal

European Tourism Covid-19 Safety Seal.
In accordance with the Directorate-General for Health guidelines.